Refund policy

Due to the handmade nature of our products and for hygiene and safety reasons, we do not accept returns or exchanges at this time.

We take great pride in the quality and care of every item we create. If your order arrives damaged or incorrect, please contact us within 3 days of delivery at kokolove@writeme.com, and we will gladly make it right.

Thank you for understanding and supporting small batch, handcrafted skincare and home goods.